Sustainable development of a company presupposes constant contact with customers.
For prompt feedback on any product category, a visible “Customer Feedback” button appeared on the home page. A click opens a special form. The customer fills it in, describing his question in detail, and attaches photo or video materials. The request is immediately forwarded to the relevant technical director for consideration.
Within 1 working day the client will receive a qualified consultation: Specta’s technical specialists will offer a solution to the problem or clarify information for additional elaboration.
The quality feedback form is also available at https://specta.com/quality-feedback/.